Refund Policy
How we handle cancellations, delays, and refunds for Babagjyshi Magjik (Magic Santa) video orders.
1. Refund window and terms
We offer a full refund for any reason within 30 days of purchase, in line with Paddle's refund policy. No additional conditions or exceptions apply.
2. How to request a refund
Contact us on WhatsApp at +44 7926 690418 with your order details. We will confirm receipt and process the refund promptly through Paddle.
3. Method of refund
Refunds are issued via the same payment method used for purchase. Processing times depend on your bank or payment provider.
4. Changes to this policy
We may update this Refund Policy. The latest version will always be available on this page.